India Post Payments Bank (IPPB): India Post Payments Bank (IPPB), in collaboration with Airtel, announced the launch of WhatsApp Banking Services for IPPB customers in New Delhi which will enable customer seamless connect with the bank on WhatsApp  for doorstep service request nearest Post Office.  With IPPB, Airtel  will deliver as many as 250 million messages per month to the bank’s customers who are located in small towns and tier 2 and 3 cities. “Airtel IQ is a robust, intuitive and secure cloud communication suite. With the addition of WhatsApp messaging to the existing SMS and voice communication that we offer to India Post Payments Bank customers, we will further enable a two-way communication between the bank and their customers.  We are delighted to continue our association with IPPB to contribute significantly in making banking services more accessible to tier2,3 cities in the country. We promise to continue delivering customer centric solutions that offer greater convenience to customers.”-Shri Abhishek Biswal, Business Head – Airtel IQ said.

How to Use WhatsApp Banking with IPPB (India Post Payments Bank)

Using WhatsApp Banking with India Post Payments Bank (IPPB) is a convenient way to manage your finances on the go. Here’s a step-by-step guide to help you get started:

1. Save IPPB’s Official WhatsApp Number:
Save IPPB’s verified WhatsApp number (+91 88007 56000) in your phone’s contact list.

2. Initiate a Message:
Open WhatsApp and send a “Hi” message to the saved number. This will start the conversation with IPPB’s WhatsApp Banking service.

Checking Your Account Balance:

  • Type “Balance” in the chat with IPPB and send the message.
  • IPPB will ask you to enter a verification PIN that you would have set during the registration process.
  • Enter the PIN to proceed and receive a message containing your account balance details.

Accessing Mini Statement:

  • Type “Mini Statement” in the chat with IPPB and send the message.
  • IPPB will prompt you to enter your verification PIN for security purposes.
  • Once verified, you’ll receive your mini statement containing the latest transactions on your account.

Managing Beneficiaries:

  • Type “Manage Beneficiaries” in the chat and send the message.
  • Enter your verification PIN to access the beneficiary management menu.
  • From the menu, you can add new beneficiaries or remove existing ones.

Mobile Recharge and Bill Payments:

  • Type “Mobile Recharge” to recharge your phone or pay bills.
  • Follow the instructions provided by IPPB to complete the mobile recharge or bill payment process.

Security and Privacy:

  • Keep your WhatsApp Banking verification PIN confidential and avoid using easily guessable PINs.
  • Be cautious of phishing attempts and never share sensitive information like passwords or account details through WhatsApp.
  • Always log out from your WhatsApp Banking session after completing your tasks to prevent unauthorized access.

,India Post payments bank offer WhatsApp banking services in New Delhi?

Yes, India Post Payments Bank (IPPB), in collaboration with Airtel offer WhatsApp banking services in New Delhi.

Ashutosh Raj

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